Warranty & Service Requests

An essential element to a positive buyer experience is peace of mind. We provide a limited builder warranty along with a 10-year structural warranty. It’s fully transferable should a buyer sell within the 10-year time frame.

To our valued homeowners:

Due to the unprecedented circumstances related to COVID-19, Onyx+East will be operating our warranty department on an extremely limited basis. We ask that all warranty concerns are still communicated to us through the online homeowner portal or O+E warranty email for documentation and later follow-up. All non-emergency service items will be postponed until such a time that warranty work may be conducted again in a manner that is safe for our homeowners, employees, and trade partners.

SUBMIT INDIANA WARRANTY REQUEST

SUBMIT FLORIDA WARRANTY REQUEST