COVID-19: Our team is happy to work with you with either in-person or via virtual consultation. LEARN MORE

Warranty & Service Requests

An essential element to a positive buyer experience is peace of mind. We provide a limited builder warranty along with a 10-year structural warranty. It’s fully transferable should a buyer sell within the 10-year time frame.

To our valued homeowners:

Due to the unprecedented circumstances related to COVID-19, Onyx+East will be operating our warranty department on an extremely limited basis. We ask that all warranty concerns are still communicated to us through the online homeowner portal or O+E warranty email for documentation and later follow-up. All non-emergency service items will be postponed until such a time that warranty work may be conducted again in a manner that is safe for our homeowners, employees, and trade partners.

 

Emergency Service Numbers

 

INDIANAPOLIS

HVAC

Airtron: 317.783.3101

Plumbing

BRS Mechanical: 317.618.3354
Electrical

Midwest Electric: 317.535.0688


+ INDIANA WARRANTY MANUAL

FLORIDA

HVAC

Air Flow Designs: 813.961.7887

Plumbing

Premium Plumbing: 727.270.1066
Electrical

Edmonson Electric: 813.910.3403

+ FLORIDA WARRANTY MANUAL
 

 

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